jeya9 Terms & Conditions
Please read all our rules, conditions, and policies carefully before using this platform — full details about your rights and responsibilities are provided here.
Introduction & Acceptance
These terms and conditions ("Terms") govern the use of the jeya9 platform and all associated services. By accessing this website or creating an account, you are deemed to have given your full consent to these Terms. If you do not agree with any part of these Terms, please refrain from using this platform.
jeya9 reserves the right to modify or update these Terms at any time. Continuing to use the platform after updated Terms are published will be considered acceptance of the new Terms. We therefore recommend reviewing this page regularly.
Important: This platform is intended solely for individuals aged 21 years or older. Anyone under 21 is strictly prohibited from creating or using an account, and jeya9 reserves the right to close any such account.
Account Registration & Management
2.1 Registration Process
To create an account on jeya9, you must provide accurate and up-to-date information. Providing false or misleading information may result in the account being suspended or closed, and in such cases there will be no obligation to return any balance.
2.2 One Account Per Person
Only one account may be operated per person, household, or device. If multiple accounts belonging to the same person are detected, jeya9 reserves the right to close all such accounts and forfeit the associated balances.
2.3 Account Security
It is your responsibility to keep your login credentials (username and password) completely confidential. Allowing any third party to access your account is prohibited. You are responsible for all activity carried out from your account.
If you suspect unauthorized access, contact our support team immediately. jeya9 is not liable for any loss caused by third-party misuse.
2.4 Identity Verification
jeya9 may verify your identity at any time to ensure security. Failure to provide the required documents may result in your withdrawal being temporarily placed on hold.
Deposits, Withdrawals & Payments
3.1 Deposit Terms
The following mobile banking methods may be used to deposit funds on jeya9: bKash, Nagad, and Rocket. The minimum deposit amount is ৳200 (for each method). Deposits are generally credited to the account instantly.
You may only deposit funds using a payment method registered in your own name. Deposits made through a third party are strictly prohibited.
3.2 Withdrawal Terms
The minimum withdrawal amount is ৳1,000. Withdrawals are generally completed within 15 minutes to 2 hours. Before submitting a withdrawal request, ensure your account holds a sufficient verified balance.
To withdraw winnings earned from bonuses, the applicable wagering requirements must be met (see Section 4 for details).
Rocket is the mobile banking service of Dutch-Bangla Bank. The same minimum deposit and withdrawal limits apply across all payment methods.
3.3 Erroneous Transactions
If your account is accidentally credited with an excess amount due to a technical error, you are responsible for returning it. In such situations, please notify our support team immediately.
Bonuses & Promotional Offers
4.1 Welcome Bonus
New members can receive a 150% bonus of up to ৳8,000 on their first deposit. For example: depositing ৳1,000 gives a ৳1,500 bonus, making the total balance ৳2,500. Alternatively, depositing ৳12,000 or more gives the maximum ৳8,000 bonus, making the total balance ৳20,000.
4.2 Wagering Requirements
A 15x wagering requirement applies to the welcome bonus, calculated only on the bonus amount — not the deposit amount.
Wagering example: If you receive a ৳1,500 bonus, you must complete bets totalling ৳1,500 × 15 = ৳22,500 before winnings earned from the bonus become withdrawable.
4.3 Bonus Usage Terms
- A bonus may only be used on the games specified at the time the bonus is received.
- A bonus offer may not be claimed more than once.
- If an account is closed before the bonus terms are fulfilled, the bonus and any associated winnings will be forfeited.
- jeya9 reserves the right to modify, suspend, or cancel any bonus offer.
- Attempting to obtain a bonus through fraudulent means may result in account closure.
VIP Program & Cashback
jeya9's VIP program has four tiers. Each tier comes with a weekly cashback benefit:
- Bronze: Up to 0.2% weekly cashback.
- Silver: Up to 0.4% weekly cashback.
- Gold: Up to 0.6% weekly cashback.
- Platinum: Up to 0.8% weekly cashback.
Regular play naturally moves you up to higher tiers. jeya9 reserves the right to change the terms of VIP benefits.
Cashback is generally credited to the account at a set time each week. jeya9 may adjust the VIP program structure if needed, and will endeavor to notify members in advance.
Prohibited Activities
The following activities are strictly prohibited on the jeya9 platform. Violating these prohibitions may result in account closure and balance forfeiture:
- Using fraudulent or manipulative tactics.
- Operating multiple accounts on behalf of the same person.
- Placing artificial bets for the purpose of abusing bonuses (bonus arbitrage).
- Using bots, scripts, or automation software.
- Using the platform for money laundering or illegal transactions.
- Making deposits or withdrawals using third-party payment methods.
- Attempting to interfere with the platform's security systems.
- Engaging in fraudulent behavior toward other members.
Intellectual Property Rights
All content published on the jeya9 website — including logos, graphics, text, software code, and design — is the intellectual property of jeya9 or its licensors. Copying, modifying, distributing, or using this content for commercial purposes without prior permission is prohibited.
Game content (including games from Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and other providers) is protected under their respective intellectual property laws.
Limitation of Liability
8.1 Service Availability
jeya9 always strives to ensure the highest quality of service. However, the service may be temporarily disrupted due to technical maintenance, server issues, or other unavoidable reasons. jeya9 bears no liability for compensation in such circumstances.
8.2 Gaming Losses
Online gaming and betting carry financial risk. jeya9 is not liable for any financial loss arising from your betting activity. Only spend what you can afford to lose.
8.3 Third-Party Services
jeya9 is not directly liable for any issues arising from payment processors (bKash, Nagad, Rocket) or game providers, but will endeavor to assist in resolving such issues.
Privacy & Data Protection
jeya9 uses full SSL encryption technology to protect your personal information. Full details of how your information is collected, stored, and used can be found in our Privacy Policy.
jeya9 does not sell your personal information to third parties. However, limited information may be shared with trusted partners as required by law or as part of service operations — always within the scope of the privacy policy.
Responsible Gaming
jeya9 believes in responsible gaming. We want your gaming experience to always be enjoyable and in control. If gaming starts to have a negative impact on your life, please seek help.
If you wish, you can contact our support team to set a deposit limit on your account, activate a temporary break, or enable self-exclusion. This service is available 24/7.
For more information on responsible gaming, visit our Responsible Gaming page.
Account Suspension & Closure
11.1 At the User's Request
You may request the closure of your account at any time through the support team. You will be given the opportunity to withdraw any available balance before the account is closed.
11.2 At jeya9's Discretion
jeya9 may suspend or close an account without prior notice due to a breach of terms, fraudulent activity, or other serious reasons. In such cases, there will be no obligation to return any forfeited balance.
11.3 Inactive Accounts
jeya9 may take action regarding accounts that have been completely inactive for an extended period, in accordance with its own policy. If any maintenance charges apply to an inactive account, notice will be given in advance.
Dispute Resolution
If you have any dispute or complaint, please contact our support team first. Our team will do its best to resolve your issue.
Our support team is available 24/7 via live chat and email ([email protected]) in both Bengali and English.
In the event of a dispute, game logs and transaction records stored on jeya9's servers will be considered final evidence. Any reward or payment issued incorrectly due to a technical error will be considered void.
Terms Updates & Contact
jeya9 reserves the right to update these Terms at any time. A notice will be posted on the website for significant changes. Continuing to use the platform after updated Terms are published will be considered acceptance of the new Terms.
If you have any questions about these Terms, please contact us:
Play safely on jeya9
Our terms are fully transparent — no hidden conditions.